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Servicio de Atención al Cliente: Bares y Restaurantes

El precio original era: $ 189.000.El precio actual es: $ 147.000.

Autor: Dirección: Hugo Quiroga Capovilla.
Editorial: Ediciones Daly.
Año de publicación: 2015.
Número de páginas: 242.
Encuadernación: Tapa Acolchonada.
Formato: 24 x 34 cm.
ISBN 9788495818348.

Solo quedan 1 disponibles

Este es un manual de formación profesional, tradicionalmente el Servicio de Atención al Cliente (SAC), en bares y restaurantes se limitaba a buscar la satisfacción del visitante. Sin embargo actualmente el objetivo es conseguir, a través del cuidado de cada detalle, que el cliente establezca una relación más profunda con el establecimiento, ofreciéndole momentos inolvidables para que disfrute, no solo la comida o la bebida, sino de una experiencia integral.

El SAC es un método diseñado para hacer sentir a los clientes como invitados y no como simples consumidores.

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